Boosting Second-Pair Sales with Tom Bowman [#R015]

Do you feel uncomfortable promoting second-pairs or upselling in your optical?

Ever wondered how to boost your sale of second-pairs without sounding like a used car salesman?

In this ODwire.org Radio interview, long-time ODwire.org member and consultant Tom Bowman gives his tips on how to make it happen, even for the most reticent sales person.

If you are responsible for optical sales in your practice, you won’t want to miss this one!

Learn more at http://curemydisorder.com/links/improve-eyesight-tedmaser-site

Building and Running a Profitable Optical with Jay Binkowitz [#R019]

Noted consultant and creator of the EDGE system, Jay Binkowitz stops by to chat with us about the basics of running a profitable optical.

We touch on several points, including:

  • OD/Optician Partnerships
  • Maintaining profitability in an era of vision care plans
  • How much space an optical should take up
  • Board management
  • How often one should renovate
  • To edge, or not to edge!

Whether you are just getting out of school & setting up an optical for the first time, or have been through it before, Jay offers lots of practical tips.

Learn more at http://curemydisorder.com/links/improve-eyesight-tedmaser-site

Chalk Up Eyewear Sales

A handful of optical shops feature local artists exhibiting as part of their marketing. It makes perfect sense. Those of us in the optical industry see eyewear as art. Many artisans create wonderful masterpieces in design when crafting eyewear. Why not combine it with art from other genres?

We were very taken by sidewalk art crafted by Chloe Smith for Whelpley & Paul Opticians Webster location, in upstate New York. Optical Manager, Dan Jacob hired Chloe Smith to create three separate chalk murals this summer and the response according to Dan has been amazing. “People have been stopping to take selfies in front of the and on the chalk mural”, according to Dan. “Combined with our in-store promotions, this has been one of our most successful events ever”, he continued.

When a shop steps out of the box and does something different, something unique, it draws attention. Way too many optical shops put up the same POP, the same displays, the same window displays, and they become one of the masses, indistinguishable from another shop down the street or across town. It is those shops we do something different that make a difference.

Whelpley and Paul have been around for over 90 years in the Rochester, New York area. They appear that they are not one to rest on old reputations or old ways of doing business. Hiring an artist to spend a few hours creating something outside your store that turn the heads of passersby has increased their sales and would probably do the same for many an optical shop willing to think outside the box. The cost of hiring Ms. Smith was $500 per event for the three separate murals. Check out some of the photos of the art for yourself.

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Learn more at http://curemydisorder.com/links/improve-eyesight-tedmaser-site

LensCrafters Closing Local Labs: The Era of 1-Hour Specs Dead?

This week we saw a flurry of reports throughout many regions of the US that LensCrafters is shuttering their local labs, and will now rely on large, centralized labs to service their corporate stores.

With many stores already lacking an in-house lab, and now with local options disappearing, does this mean that the era of “1-hour lenses”, or “same-day lenses” has come to a close?

Amazon has proven that people are willing to wait up to 2 days if the price and product is right. That very model is killing traditional retailers across the US (including many of the malls where LensCrafters tend to be located!)

So perhaps this speaks more to a changing retail environment than anything else.

Will this change impact your practice? Weigh in!

Learn more at http://curemydisorder.com/links/improve-eyesight-tedmaser-site